Applying leading edge technology to serve people in meaningful and responsive ways
Convenience
- Ensuring usability and access to state services
- Providing the right information at the right time
- Increasing engagement
Transparency
- Securing citizen data
- Obtaining data consent
- Ensuring users control their data and know its use
Optimization
- Doing more with less to optimize budgets
- Automation to save and free up resources
- Streamlining workflows and business processes for simplicity
Strategy
- Planning and implementation
- Modeling and simulation
- Data analytics and decision support